Love it!Maybe I haven't figured it out but the quesadillas from this thing come out terrible I won't deny it is capable of making quesadillas but nothing in comparison to anything you can buy at a restaraunt or even taco bell. There is nothing to tell you if your quesadilla is done and it's also kind of confusing to know if the quesadilla maker is preheated even.We have been making quesadillas on a flat griddle and decided a dedicated maker would be better. Might be but not this one. To get it to latch, you have to put a pot holder on the top and push down or risk getting burned. As it turned out actually closing the latch caused everything to be squished out making a huge mess. Best guess is to not put much in the maker and enjoy eating the tortillas.All this might have been acceptable but except for the little light that says it is hot, you have no way to know how hot. We used a kitchen timer but one would come out OK and the next would be fried crispy with the cheese mess overflowing everywhere.This went in the trash and we plan to look for another just not this brand.UPDATE: dropped to 4 stars because the latch broke. Still usable, but annoying that a part broke so quickly and I have to use an oven mit to open and close now.I've used this quite a few times so far, and it works great! Works better with larger tortillas than smaller ones, but both come out delicious! My husband and I are both gluten free so we use corn tortillas and have had no issues even though the directions say to use flour tortillas. It heats up in a few minutes and is easy to clean.Got this for my son because he LOVES his quesadillas. It’s easy to use and works great. Is a bit of a pain to clean but no different than cleaning any others electric appliance. I do wish I had gotten one with a bigger diameter.I like it a lot, but it needs to be a little bit bigger to hold a large tortilla. The small tortillas don’t work well, and it’s hard to find just the right size tortilla. The lid is supposed to snap into place, but it pops up, and I have to hold it down. I like it, though, all things considered.Grand kids love it!! easy quick lunch!I love quesadillas, but not with this maker! It did not have the cutting in 6 pieces!! Not my thing!!Whoe do I send it back too??Didn't realise it had a continental plug. Can't use it as our wattage is different and an ordinary adaptor is useless. The alternative is too expensiveZu beachten gilt das man einen Adapter - Stecker braucht.Positiv:der Versand nach Deutschland ging trotz Corona schneller als gedacht.Negativ:1. Bei der ersten Verwendung fiel schon der Verschluss / Verriegelung ab.2. Die Hitze lässt sich nicht einstellen. Bevor das grüne Lämpchen leuchtet, ist schon der Teigfladen verbrannt (richtig schwarz).Fazit: Nicht zu empfehlen!Obwohl bei der Verpackung auch in deutsch geschrieben wurde, kann man das Gerät nicht ohne Transformator benutzen ? sehr schadeIch habe das Gerät vor 9 Monaten gekauft. Nun wollte ich dieses zum dritten mal nutzen und es ist defekt. Sehr enttäuschend.