This works fine and it won’t break easily if you know how to use it. You can probably tell that all the reviews complaining that it broke were written by men. Men tend to use unnecessary force to use stuff when they don’t know what they are doing. You don’t need to be aggressive with this product lol! Just place your grilled cheese/sandwich and gently close it NO NEED TO TOUCH THE LOCK, it will lock by itself. No need to push hard for it to close and lock! Be gentle! To open, simply and gently press the unlock switch and it will open! Magic right? No need to use force at all. Also, the size is great, I don’t know what some people are talking about here. It fits the regular bread slice size. Very easy to clean and to use if you’re not an ogre. Thanks kay bye